Mair went above and beyond in the entire process. She hired the contractors for the repairs needed and followed up with them to ensure all was performed well. She kept me in the loop 100% of the time
- Diana for Mair Downing
Mair did a great job from beginning to end. I have known her for a long time, and she is really detailed and made the sales experience a good one.
- Stephen for Mair Downing
Mair went over and above what we expected from a real estate agent. We had the added stress of looking for a house from across the country. Mair was there for custom video walkthroughs, meeting our folks to show them around, etc. She helped talk us off the ledge several times as well. She was solidly in our corner, and always responsive to our hundreds of questions - both before and after the sale. We could not be happier with her work!
- Bob for Mair Downing
Mair was extremely professional and a great pleasure to work with. She knows the local market very well and she is completely committed to making sure that your property is well presented and properly handled. I would wholeheartedly recommend her services to anyone interested in having a successful sale.
- David for Mair Downing
Mair did a wonderful job from the start. She assisted us with getting the house ready to sell, with cleaning out and staging the house and with deciding on a good price point. Never once did she balk at helping and gave us her honest opinions. Great asset in getting a good price for the house. I recommend her without reservation!
- S Jackson for Mair Downing
Mair took the time to get to know what we wanted and needed. She knew this was my mom's home for 40 years. She treated my mom with deep respect and listened to her needs. I loved that. And she got us exactly what we wanted and in lightening speed.
- Joanna and Eric for Mair Downing
We loved working with Mair! I cannot stress enough how professional Mair was and the quality of service (and a lot of hand holding) that I received was top notch. My family and I needed to move to another state quickly, and I needed to trust Mair to help us fix up our home as well as do major landscaping before it went up on the market. From the second we left everything in her hands Mair moved quickly to make sure everything was handled properly and affordably. Not only did she make the sale process easy, but Mair got us top dollar for our property at a time when houses in our area were not selling. I'm very grateful to Mair for everything that she did for our family. If you're looking for a realtor that gets the job done look no further. Mair will always be my top choice!
- Happy Clients
Mair was very professional, friendly, and hands on. She set up quite a few visits to area properties before we found the one I bought. She guided me, a first timer, through the offer/closing process as well as helping me to find and get approved for my mortgage.
- David for Mair Downing
I cannot speak too highly of Mair'sefforts as my agent. As a first-time buyer, I was definitely a high-maintenance client, but Mair was patient, she's a great listener, she gets to know you and what you're looking for, then she goes to work on your behalf and finds the perfect property for you. She's also with you from beginning to end and that makes a very stressful process much better.
- Dave J.
When my wife’s 99-year-old father passed away in August 2021, one of the biggest issues that she (as executor) faced was selling his home. So, as we considered realtors, my primary criterion was who had successfully (and recently) sold a home in the English Oaks subdivision. The only realtor who had done that was Mair— in addition, she managed to sell a home with a very “challenging” decor. When we spoke with her, she exuded enthusiasm, obviously understood the neighborhood and described a clear roadmap for selling the home. An additional factor was that, at her recommendation, we needed to get the home on the market by early November to avoid the typical Thanksgiving-to-New Year’s home sales slump. Mair exceeded our expectations. From the start she made impactful, yet achievable recommendations regarding preparing a home that had been well-maintained, yet lived in for 25 years. And, as needed, she arranged for professionals (e.g., cleaners, someone to power wash, a plumber, an electrician, a stager) to prepare the home and present it in the best possible light. Her professional attitude and attention to detail were very evident. If she didn’t know the answer to a question, she was very quickly able to get those answers. Also, since we lived over an hour away from Richmond, her willingness to drop by the home to deal with issues on our behalf was greatly appreciated. Ultimately, the home was listed in early November, sold (with multiple offers) in 3 days at 7.5% above the listing price, and closed two weeks later. While it’s true we sold in a seller’s market, due to her hard work and outstanding guidance we were able to offer a home that was appealing to buyers. We’re convinced that, without Mair’s assistance, it would not have sold as quickly (or as profitably) as it did.
- Mark Metcalf for Mair Downing